Privacy Policy for pynovexis.sbs

This privacy policy explains how pynovexis.sbs collects, uses, and protects your personal data when you use our information guides and related services in Malaysia.

Information We Collect

We collect necessary information to provide services and improve your experience with our guides.

• Personal identification data such as name, email address, and contact number when you interact or register with us.
• Device information, usage data, and service interaction records, collected to enhance functionality and support.
• Technical information like IP address, browser type, and access logs, to maintain service security and reliability.
• Feedback, queries, and communications provided by you through contact forms or surveys.

How We Use Information

Your data is processed only for purposes that enable the delivery and improvement of our services.

• To provide requested guides, support, and tools tailored to your travel interests.
• To analyze service usage and guide content updates for accuracy and user value.
• To respond to your questions, requests, or troubleshoot any issues encountered.
• To enhance your experience by adjusting recommendations for local routes and attractions.

Legal Basis for Processing

Our data processing follows Malaysian law and fundamental privacy rights.

We collect and use your data based on legitimate interests, service performance, and your consent when required under applicable regulations.

Sharing Information

We do not sell your personal data. Sharing information only occurs with trusted service partners for necessary operational reasons.

• Personal data may be shared with selected vendors who assist with service delivery, site analytics, and support functions.
• All partners adhere to confidentiality and data security agreements as required by Malaysian law.
• Data may also be disclosed if required by legal obligation or to protect the rights and safety of users.

Data Security

We use industry-standard security technology, access controls, and regular assessments to safeguard your personal data. While we take reasonable steps to protect your information, no method is 100% secure. We recommend keeping your credentials private and contacting us in case of any noted risk.

Your Rights

We respect your data protection rights under Malaysian law.

• Request access to or correction of your personal information in our records.
• Withdraw consent to use your information where applicable under law.
• Request deletion of your data, subject to necessary retention for legal reasons.
• Object to certain uses of your data or data profiling for marketing purposes.

Use of Cookies

Cookies are used to enhance your browsing experience and analyze service use. For full details, review our cookie policy.

Cookie Policy Cookie Policy

Contact Us

For privacy concerns, data requests, or questions about this policy, please contact our support team.

Policy Changes and Updates

We may update this privacy policy. Material changes will be posted on this page so you are aware of our practices.